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Welcome to the latest edition of the Strata Community Newsletter, your definitive source for updates, news, and initiatives within our strata community.
This issue addresses the following important topics:
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Emergency Repairs: Learn the steps to take and resources available to resolve urgent issues swiftly and effectively.
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Commitment to Sustainability: Discover our continued efforts to promote green initiatives and build a more sustainable future for our community.
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Net Promoter Score (NPS): Understand how we measure community satisfaction and gather valuable insights to improve our services.
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Rebranding Announcement: We’re thrilled to introduce a refreshed identity for our strata community, reflecting our values and vision, to enhance our service in the future.
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Owners Online Portal (StrataMax): Explore the key features of StrataMax, your digital hub for managing strata / body corporate matters with ease.
Thank you for your trust and loyalty, we hope you find this newsletter informative. |
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Emergency repairs: what to do |
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Emergencies can happen at any time, and it’s helpful to know what qualifies as an urgent repair.
Issues that threaten safety or could lead to significant damage, like a burst pipe or electrical faults, fall into this category.
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If you have an emergency repair in business hours, contact your strata manager.
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If your emergency happens after business hours, please contact our 24/7 Emergency After Hours Service at 1300 092 863.
Read more about our recent cyclone emergency response below.
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Commitment to going green and sustainability |
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We believe that every step towards sustainability counts. Our organisation has an ongoing sustainability initiative focused on reducing our environmental footprint and encouraging eco-friendly practices.
Click below to find out more about your digital communication options.
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We value your insights |
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As a respected client of Bright & Duggan Group, your opinion matters. That’s why we are inviting our committees to participate in our upcoming Net Promoter Score (NPS) Survey.
Your thoughts and experiences directly shape how we enhance our services, so look out for the email from our partner StrataMax. Click below to find out more.
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Embracing a new chapter |
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We are thrilled to announce that the Bright & Duggan Group is undergoing an exciting transformation with a fresh rebrand.
As leaders in the field, we are dedicated to advancing and driving professional governance and custodianship for our clients. This vibrant new look symbolises our unwavering commitment to our clients and strata, property and community management.
Thank you for joining us on this exciting journey as we honour the past, build the present and shape communities for a brighter tomorrow!
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